Welcome to GladBit!
By accessing our website and using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our services. If you do not agree with any part of these Terms, please do not use our website or services.
1. Agreement to Terms
These Terms & Conditions ("Terms") apply to all visitors, users, and clients who access or use the services provided by GladBit. By using our services, you enter into a legally binding agreement with GladBit and agree to adhere to these Terms.
2. Services Provided
- Hourly Projects: Services billed based on actual hours worked.
- Fixed-Bid Projects: Services billed at a predetermined price for the entire project scope.
3. Hourly Projects
- Invoicing: Invoices will typically be sent weekly or bi-weekly for hours worked.
- Payment Terms: Payments are due upon invoice receipt. Late payments may incur additional fees as stated in the contract.
4. Fixed-Bid Projects
- Milestones: Payments may be structured around milestones agreed upon before project start.
- Scope Changes: Any changes to the agreed scope may result in additional fees. Such changes will be documented and require approval before proceeding.
5. Payments
- Late Payments: Late payments will incur a fee per month on the overdue balance as specified in the contract.
- Refunds: Refunds are generally not provided except where GladBit fails to deliver the agreed services, or as specified in the contract.
6. Client Responsibilities
- Providing all necessary information, access, and resources required to complete the project.
- Maintaining timely communication and promptly responding to project-related queries.
- Reviewing and approving deliverables within agreed timeframes.
7. Confidentiality & Non-Disclosure
We respect your privacy and confidentiality. Any sensitive information shared during our engagement will be treated as confidential. When necessary, we may enter into a separate Non-Disclosure Agreement (NDA) to protect your intellectual property and business information.
8. Intellectual Property
Upon full payment, intellectual property rights for the delivered solutions — including code, designs, and documentation — will be transferred to you unless otherwise agreed in writing.
9. Limitation of Liability
GladBit is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services. We are not responsible for interruptions or issues caused by factors beyond our control, such as internet outages or third-party service failures.