Automating Insurance Integrations for Faster Shipping
A custom solution developed by GladBit for Falvey Insurance that streamlines insurance workflows and eliminates delays for a major logistics platform.
Client Overview
Our client is a leading logistics company that needed a seamless way to integrate insurance coverage for shipments through Falvey Insurance. Their existing process relied heavily on manual operations, which limited speed and scalability.
The Challenge
Prior to the integration, the client’s workflow for insuring shipments and managing claims involved repetitive manual tasks that led to inefficiencies:
- Manual data entry and a multi-step workflow to process insurance requests.
- High potential for errors in insurance claim processing due to inconsistent data handling.
- Processing delays that affected overall shipping speed and customer satisfaction.
Our Solution
GladBit developed a custom connector that automated insurance operations between the logistics platform and Falvey Insurance. Key features included:
- Instant Access to Rates: Real-time retrieval of shipment-specific insurance rates from Falvey.
- One-Click Claim Submission: Automated submission process dramatically reduced manual labor.
- Live Status Updates: Shipments and claims are synced in real-time, eliminating the need for manual updates.
- Sandbox Testing & Seamless Deployment: Full testing ensured zero disruption to existing operations.
"GladBit helped us completely automate our integration with logistics partners. The system just works — fast, accurate, and reliable."
